Services

Filippo Passerini and Tony Saldanha co-founded Inixia to share what they learned when they helped build the largest and most complex shared services organization in the world at Procter & Gamble.

They have taken the models which were used to establish P&G as the gold standard on shared services and further expanded it across over a hundred different organizations.

Their success is shared through every Inixia course, certification, and advisory offering. Their aim is to make their experience, yours.

CONSULTING

Advising boards and CXOs on creating practical strategies on business operations, digital, and shared services transformations. More importantly, committing to outcomes.

REVOLUTIONIZING BUSINESS
OPERATIONS CONSULTING


In the Fourth Industrial Revolution era, sustained competitive demands not just great products but also unbeatable business operations. Strong operating models provide a 30% advantage over peer companies.

The challenge is that unlike disruptive product strategies, the topic of disruptive business operations is still at its infancy. While there are a few success stories among digitally native companies of having created revolutionary operations in supply chain, marketing and R&D, that knowledge is not widely available outside of a few companies.

That’s where we come in. We bring in proven approaches which have been successfully applied at scale in some of the biggest organizations in the world. Make our experience yours.


GBS CONSULTING


Your GBS organization could be your biggest asset in driving digital transformation in your enterprise!

That’s right! Most organizations waste the opportunity to create new digital business models, create new smart products and create uber-efficient business operations by pigeon-holing their GBS organizations as low-cost, business operations providers.

Call us to learn how to set up your GBS correctly to deliver not just low costs, but also sales growth and digital innovation.

SPEAKING

Need a practical, engaging and inspirational speaker on digital or global business services transformation? Tony and Filippo speak globally at mega-events. Contact directly or via All American Speakers agency.

SAMPLE TOPICS

MAKE BUSINESS OPERATIONS A COMPETITIVE ADVANTAGE

In today’s world sustained competitive advantage comes from a combination of unbeatable products and outstanding operations. The good news is that revolutionary business operations are a source of almost unlimited advantage and that it is well within your control. Learn about how you can turn your organization into a reliable machine of efficiency, effectiveness and most excitingly, sustained market leadership.

FUTURE OF THE GLOBAL BUSINESS SERVICES INDUSTRY

Your organization’s future business model itself may depend on the emerging fourth stage of evolution of Shared Services. The fourth stage makes the leap from Shared Services as a cost optimization engine, to being a digital business model creator for the whole enterprise. It needs to be a core part of every company’s business strategy.

PRACTICAL WAYS TO LEVERAGE AI IN BUSINESS OPERATIONS

There’s no question that digital technology like AI is revolutionizing the future. The bigger question is how and where? What can we do harness its immense power without stumbling on the hype. Fortunately, there are relevant case studies and their underlying models to help. There is a practical and reliable way to do this.

MOVING GBS UP THE VALUE CURVE

Your GBS organization has delivered cost savings and excellent service. You know you can do more. But something holds GBS back.

Learn from the best on how successful organizations go about moving up the value curve. Hear about inspirational case studies and very specific models and approaches.

TRAINING SERVICES

There’s a huge difference between training on concepts and practitioner application. We’re all about providing skill building based on actual practical experience from the world’s best practitioners.

LEADING BUSINESS TRANSFORMATION

Business Transformation drives success. It propels innovation, improvement, acceleration. It delivers competitive advantage and can counter growing economic challenges.

Yet, business transformation projects, big and small, almost always cost more and take far longer than projected.

Most, fail completely. Transformation projects fail because they demand a specialized leadership skill set. That’s where the Leading Business Transformation certification comes in. Learn from highly successful executives with decades of actual experience.

PROFESSIONAL GBS TRAINING & CERTIFICATION

 GBS training and certification is provided by our company, INIXIA. It certifies you on the Professional GBS ™ model - the best in the world

Professional GBS ™ or P-GBS has five levels of programs - Foundation, Operations Management, Service Management, Transformation and Leadership.

All training and certification is led by CXOs with decades of experience of running operations. It is delivered via live web-based or in-person customized training for your organization. INIXIA also partners to deliver this training and certification via the Shared Services and Outsourcing Network (SSON)..